Do you offer refunds?

Yes we offer full refunds to your original payment method. Processing begins as soon as your return arrives at our warehouse; how quickly it shows up in your account depends on your bank.

Start your return here
Want a different item instead?

Simply process your return first, then head back to the store, add your new pick, and check out.

Need to file a warranty claim?

You'll find the full process on our Returns Policy page.

Every piece is handmade in Colombia, but for our U.S. customers, we also keep ready-to-ship inventory right here in Texas. That means your order ships domestically, not internationally, for a faster delivery every time.

1. Choose the piece you love.
   
2. Check our size chart on the product page to find your perfect fit.
   
3. Check out securely with debit or credit card, or split your payment into installments with Shop Pay.

1. You'll get an order confirmation email the moment your payment goes through.
   
2. We prepare and ship your order within 3–5 business days.
   
3. Once it's on the way, you'll get a shipping confirmation with your tracking number.
   
4. Delivery time depends on the shipping method you chose at checkout.

Every piece is proudly made in Colombia by a dedicated team of talented artisan women. Want to know more about them? Visit our About Us page.