Quality & Trust
Secure Payments
United States

FAQS

How do I place an order?

  1. Select the product you wish to purchase.
  2. To ensure the perfect fit, please verify your size using the measurement chart provided on each product page.
  3. Proceed to checkout and complete your payment securely using our available methods (debit/credit card or Zelle transfer).

What happens after I place my order?

  1. Immediately after your payment is processed, you will receive an order confirmation email.
  2. Please allow us 3-5 business days to prepare and ship your order.
  3. Once your order is on its way, we will send a shipping confirmation email to your registered address, which will include your tracking number.
  4. Your delivery time will depend on the shipping method you selected at checkout.

Returns & Exchanges

What is your return policy? Do you offer refunds?
Yes, we offer full refunds to the original payment method used at the time of purchase. The time it takes for the funds to appear in your account may vary depending on your bank. The refund process begins as soon as the item is received at our warehouse.

To initiate a return, please visit the following link: https://account.dominikakreations.com

What if I want a different item?
If you'd like to exchange your item for a different one, simply process your return first, then visit our store, add your preferred item to your cart, and complete the purchase.

How do I submit a warranty claim for a garment?
Please follow the instructions outlined on our Returns Policy page: https://www.dominikakreations.com/policies/refund-policy


Where are your products made?

Our products are proudly made in Colombia. Each garment is handcrafted by a dedicated team of talented women. To learn more about our story and our artisans, please visit our About Us page.